Customer Reviews

“Can’t say enough about the service provided. Courteous, professional and punctual.”

“We really appreciated him driving all the way to the to the West End to get a part and coming back the same day, rather than coming back the next day! He was also very informative and gave us a lot of knowledge about our own furnace!”

“Awesome service quick response time and service was very efficient.”

“Excellent service, We were notified by text immediately after speaking to Kris Kozjak to confirm our appointment. We were notified by text when the technician left his work place that the arrival will be as per appointment time. Kris was on time and very pleasant, we felt very comfortable with him. The repair was timely. Very professional.”

“On time. Friendly, easy to talk to. Honest. Highly recommended.”

“I didn’t post a review right after our service call, because I had a hard time believing the outcome/after what had transpired, and the number of service calls involved. We had another company out 5 Times, to fix a furnace/over a period of a couple of weeks. Each time they assessed the situation, and made some adjustments. On the 5th service call they told us we needed a new furnace, because ‘X’ wasn’t working, the parts were no longer available. The new furnace would be $3000 plus plus plus ($). This would be in addition to the cost of the 5 service calls. This was in a rental house, and at the time of the last service call, I was 5 hours away. I googled, and saw Sherwood Mechanical, and some positive reviews, including one from a customer that had experienced the same situation. At this point, it was EXTREMELY cold/late afternoon/and the furnace had been non-functional since 2:30 a.m. I called Sherwood Mechanical, and spoke to ‘Peter’ and he said he would send out Kris Kozjak (I believe this is his son). Kris was there in an hour, they texted me to let me know when they were on their way/and sent me a pic of who would be arriving. Also, according to Google, their service people have criminal background checks… Kris arrived on time, had the furnace FIXED in less than an hour, and ALL of the issues were because of the LAST company that had been there. They had hooked up hoses/electrical connections INCORRECTLY (and charged me every time). This was on Feb 2, 2021, and I am posting this review on Feb 11/21. We have had ZERO ISSUES SINCE THEN. My entire bill, from Sherwood Mechanical, including travel (short distance out of town) and GST was $214.20. Pretty sad commentary when a person is THIS GRATEFUL to find a fair and honest company, that responds and HANDLES THE SITUATION, and doesn’t charge people an absurd amount of $$. On the other hand, I’m grateful to find Sherwood Mechanical, and to know there are still people out there that treat people fairly, and communicate, and get the job handled. PS to the “Other Guys” … ‘I See You’ too…and we will never give you our business again. ”

“Super in all aspects.”

“Organized and on time. So nice not to have to wait around all day. ”

“Kris was great! Quick service, very professional and knowledgeable! Gave me a few options on what I could do and gave me information on all options. Pricing is good and seemed fair.”

“Very professional and helpful”

“Called this morning-furnace was out all night. Kris was out within 1/2 hour (we live 5 miles out of Sh.Pk) Furnace & fireplace fixed. Very professional & knowledgeable. Their charge was exactly what I expected. I would highly recommend their services.”

“Doug was out to fix a pipe that had split in my basement and I asked him to check for any other issues. He was excellent and thorough. I appreciated the time he took in ensuring everything else was sound.”

“Had Sherwood Mechanical in to move some plumbing for me. Great job Cole.”

“Fantastic service and very reasonable pricing. I would highly recommend Sherwood Mechanical Services and I will most definitely call them again for some upgrades my system needs.”

“Very efficient and friendly and knowledgable.”

“Very professional and responsive. Highly recommend this company!”

“Very impressed with the service & knowledge of the plumber.”

“Sandy Pous responded to my inquiry quickly, and sent one of their technician, Peter Kozjak within the same day. He was friendly, professional, and knowledgeable. Addionally, he provided me with information to understand the job. Thanks Sandy and Peter for the job well done!”

“Great service. Fast response. Were able to fix an RV gas fitting that nobody else would commit to fixing.”

“Great service.”

“Plumber Cole attended on the time he said he’d be here to look at our plumbing issue, gave us a quote before work started. He was completed within a very reasonable time, did his leak checks and explanation of work involved. Would recommend Mechanical services for your plumbing needs. EJ Gnyp, Sherwood Park.”

“Super awesome!”

“Quick and cost effective.”

“I had scheduled a gas line install this morning. Before anyone came, I also noticed something wrong with my HVAC system. Not only did Doug install the gas line, but he took the time to diagnose and fix the issue with my furnace/AC, as well. So thankful for the great work!”

“Great work. Job was done efficiently and Cole was great!”

“Kris is very knowledgeable and willing to provide great advice. He clearly laid out all the options with my best intention in mind. I will be using Sherwood Mechanical services in the future!”

“Love this company. Always quick and superior work. Thanks!”

“Same day installation of a hot water tank. I called at 9am and by 4pm the tank was installed. They showed up when they said they would. Installers were friendly and cleaned up after they were done. I am very happy with their service.”

“Our sump pump float switch was malfunctioning and the pump was old. I inquired about pricing and Sandy at Sherwood Mechanical got back to me right away and Kevin did a great job installing the new pump, the same day! Excellent work.”

“Responsive quality service.”

“Ali was very professional.”

“Great friendly service, thank you.”

“Professional Service with a smile.”

“Really pleased with the service from your company! Thank you”

“Aways great to work with!”

“Thanks for the short notice install. Looking forward to a cool house again. Very professional from quoting to install.”

“On time and were very professional. Would recommend.”

“Not only did we get a new furnace at a good price, but the service was great and I learned a lot.”

“Fast, excellent service. Very friendly people.”

“The tech who came out was a real professional who was thorough and explained all that he did and when we asked what we need to consider for the future, he advised us, without it feeling like a pressured sales tactic. ”

“Very professional”

“Always exceptional service! I have such a high level of confidence in Sherwood Mechanical!”

“Polite, punctual and crazy helpful during this charged crazy-covid climate!”

“Good service and did a excellent job ! Would recommend to everyone thank you Sherwood mechanical services”

“Peter was very professional, punctual, flexible and courteous. He did a great job. We have been using Sherwood Mechanical for all our plumbing and HVAC needs”

“The fellow that came to my house, did a great job, was very efficient, and professional”

“Our service man arrived on time. Very pleasant. Listened to all we had to say and fixed the problem . Made sure we knew that we could call anytime, 24/7, if we had any concerns.”

“Five Stars!”

“Really efficient. Explained everything well and quoted before starting work. Phoned office for a quote on another job I wanted to look into. Reasonable fees.”

“Professional, quick great communication and reasonably priced. No headaches at all!”

“Our technician Kris was fantastic. Pleasant to deal with! Very nice guy. Diagnosed and fixed the issue quickly. I also must add how very impressed I am with the electronic contact offered by Sherwood Mechanical Services. I received a text confirming my appointment time and the name of the technician to expect as well his picture!. I got another text when he was enroute so I knew when to expect him. An excellent way to excel in the customer service industry! Thank You!”

“Great service, highly recommend.”

“Great work, on time service and a nice repair person.”

“Fast, efficient service.”

“Easy to work with-no issues”

“Doug listened carefully to our concerns regarding our furnace and was thorough in performing a troubleshooting procedure on our Trane furnace.”

“Very fast, friendly service! Super happy.”

“Arrived on time, provided professional service, efficiently diagnosed my furnace issues, checked to see if my furnace had any warranty coverage (bonus it did..thank you!) and had me up and running in short order. Highly recommend their services.”

“They were awesome”

“Very professional and reasonably price I had Sherwood Mechanical (Kris) installed Humidifier in my house we are very satisfied with their service Thank you”

“I called Thursday to have my gasoline checked they were here Monday 1 pm did inspection Thank You Great Service”

“Quick and knowledgeable service.”

“Thanks for getting this done for us, on a guick time.”

“Had a problem with my humidifier and Sandy was able to dispatch a tech the very same day. The tech had the issue identified and repaired in very short order along with some maintenance and operation pointers to keep an eye on down the line. Outstanding customer service by Sherwood Mechanical.”

“Quick response. Friendly knowledgable staff.”

“Pleased with tech knowledge and service”

“Efficient, affordable, reliable and honest!”

“Friendly, professional, on time and cleaned up their mess. They did however forget a pricey tool that I hope they come back for.”

“They did an awesome job.”

“Sherwood Mechanical is the best Heating – Plumbing outfit in Edmonton area!”

“Chris was on time -very polite and helpful. Will certainly recommend this company in the future.”

“We needed a hot water tank as ours burst unexpectedly. Wanting to keep our business local, we called Sherwood Mechanical Services and spoke with a gentleman named Peter who was able to schedule us with a same day appointment! Shortly after speaking with Peter, we received a text advising of our Technician’s name and photo. Cole Henderson arrived 3 hours later and was super polite, courteous and had the job completed within a few hours! He wore a mask (due to COVID) the entire time and we really appreciated this added precautionary safety measure. Would recommend this company to anyone. H & P Vroman”

“Kris was great. Fully explained the product and did a very professional install.”

“Always leave a clean worksite and do professional work. Staff are very respectful.”

“Arrived on time within a few hours of our call and had the leak fixed in no time. Will definitely use them again and recommend to others.”

“My phone call was returned promptly. Appointment was set to have in floor heating line leak repaired. I received a text to let me know the Tech was on his way and another text to let me know the work was completed. Workmanship was efficient. Will call Sherwood Mechanical next time repairs are required.”

“They came out on short notice during a very cold spell. The technician was friendly and too the extra time to describe the problem, answer my questions, and provide options without a hard sell. I am very impressed!”

“I have been dealing with this company for over a year now and I cannot say enough about them. All of the staff from Peter and his crew to Sandy. They are so professional, knowledgeable, friendly and respectful. Its nice to be able to deal with such a great company. Highly recommend them. Hard working.”

“Excellent service – well done!”

“Cole was our plumber who removed an old humidifier and installed a new Aprilair. He arrived on time, was friendly, efficient in his work, and was following Covid precautions. He took the time to explain its operation and he left the work area clean and tidy too!”

“Highly recommend! Booking via phone was friendly, efficient, and was able to provide fair pricing in advance (install of humidifier). Text service to confirm services, installer, and when tech was en route was very appreciated. Tech showed up on time and was very respectful of COVID PPE. Tech completed install, ran through everything with me prior to leaving, pointed out some minor maintenance he noticed was needed, and was very polite friendly (Tyrone). Would definitely trust them to do future work on our home, thank you!”

“Very friendly and informative when doing his inspection. As it turns out all was okay and thus did not try and up sell me anything. Very honest.”

“Trouble with my kitchen sink plugged up – somewhere. Peter from Sherwood Mechanical came out and solved my problems. Prompt efficient and excellent customer service. Thanks so much Peter!”

“Peter took what I was told was a nightmare of a job and fixed it with ease. Very pleased. Thank you”

“First time customer – first rate service. An excellent start to what should be a long term relationship!”

“Doug was at my house was honest and polite. Moving forward we will see what happens when we get the new unit heater is installed / after 22 years there was not to much could be done to fix it that would of been fees able.”

“Wonderful service and patience answering all my questions!”

“5 stars!”

“Peter was great! Right on time, knowledgeable, and helped me work out a plan for installing a gas dryer. Would recommend!”

“Employee was knowledgeable and very pleasant to deal with”

“Professional, efficient, and outstanding work”

“Thank you for your great service and commitment always on time did the job when they were supposed to and did very quality workmanship”

“Our plumbing tech was knowledgeable, answered all of our questions and was genuinely interested in our repair. Something that is becoming hard to find these days.”

“Excellent customer service. Cole is friendly and professional. I would recommend them.”

“Very efficient and polite. Thank you.”

“I was glad to be able to support a local business and even more glad when they turned out to be efficient and personable.”

“Peter was fantastic! His knowledge and explanations were perfect and easy to understand. His workmanship on the install of the new equipment was flawless which showed the high quality, and professionalism this company is known for. Highly recommend for any work to be done.”

“Great service–very quick and professional.”

“Thank you for coming out on such short notice! Really appreciate it!”

“Very professional…fast estimate and booking for service.”

“Was very impressed with the service when I called on a Saturday to schedule a tech for the Monday. I was assured someone was available right away if I decided immediate service was necessary, all I had to do was call back. The text alert that the tech was on his way was great. It included Peter’s photo, which was a nice “safety” feature. Peter spent a good amount of time on diagnosis of the issue and testing, and was honest about what he did and didn’t find. He answered all my questions, and we ended up ordering a new blower motor. A formal quote was supplied and approved. Also impressive. A few days later Chris called to say the motor was in and scheduled install for the same day. Another nifty text alert and photo, which was handy because I forwarded it to my daughter, who was home. Apparently there was some extra time/effort to remove and replace the motor, but they stuck to the quote. Payment process was convenient, and all done quickly and electronically. I recommend Sherwood Mechanical for furnace work definitely. I will also call them for our next plumbing project.”

“Fast, professional, knowledgeable, cost comparable and clean. Extremely happy we went with Sherwood Mechanical Services!!”

“Excellent service, good explanation from knowledgable technician.”

“Prompt and professional, thanks Kris.”

“Fast, efficient and effective”

Fantastic service call system, great seeing photo of technician coming to house, quick root cause analysis and repair.

“I’ve always received exceptional service at reasonable prices from Sherwood Mechanical. Highly recommend them!”

“Our hot water tank unexpectedly failed and we needed a fast solution. Everything from receiving the quote to the final job completion was handled promptly, courteously and professionally. The crew arrived the next day at exactly the promised time, and were completed within the promised time window. Very professional workmanship. Highly recommend.”

“Thank You Doug for a job well done ! My old house now has updated plumbing . Would I recommend ? HIGHLY Recommend !”

“Sherwood Mechanical did a great job with our new hot water tank installation! I appreciated the politeness of the office staff (Katie) and the way they fast tracked our job- one day from call to install! Communication with Cole was great as he let me know he was available early and texts verified the arrival. Cole and Kris were polite and respectful and kept COVID protocols. Cole was very personable and explained things well. My wife and I were very pleased and would recommend Sherwood Mechanical to anyone!! Thanks!”

“I cannot say enough about the people that work for this company. I highly recommend them. They are professional courteous really dependable and their work is exceptional. They are such a pleasure to have any plumbing or heating done in your home.”

“Great experience. My tech was fast and professional. Good pricing. Was recommended by neighbours and would recommend to anyone as well.”

“Excellent”

“Very happy with the service. The staff were friendly, professional and punctual. We were kept informed every step of the way and highly recommend Sherwood Mechanical.”

“Exceptional quality workmanship by caring, courteous, skilled, knowledgeable craftsmen. Peter and Chris are also courteous, caring tradesmen that provide great customer service. I would recommend them and Sherwood Mechanical to anyone wanting quality service.”

“A big “Thank you” to Peter & Ali for taking care of everything needed. We especially like the effort in hiding the water line to the fridge so our slide-in range fits flush against the wall.”

“Professional service and on time for emergency calls, thanks. ”

“Kris and Nolan did a terrific job installing my AC unit. Their electrician was also outstanding. They were very prompt and courteous. I wouldn’t hesitate to recommend them to anyone else who needs AC or furnace work for their house!”

“Very friendly and informative when doing his inspection. As it turns out all was okay and thus did not try and up sell me anything. Very honest.”

“On the hottest day of the year, the a.c. would not start up. Called Sherwood Mechanical on a late sat aft and Chris the technician found a few loose wires and got it going. What a relief after two nights of little sleep. Charges were very reasonable and will be looking at a new furnace he recommended closer to the heating season.”

“We contracted Sherwood Mechanical to replace our furnace, air conditioner, hot water tank and install a natural gas bbq line. The installation crew was professional, punctual and kept us informed at every stage of the project. Any follow up questions we had, post installation, were immediately addressed to our satisfaction. Since we had such a positive experience, we plan to use them for our future mechanical maintenance needs. We would highly recommend Sherwood Mechanical for your mechanical installation needs. Thanks Cole, Kris and Sandy!”

“Very reliable and can handle all your plumbing and furnace needs.”

“They arrived on time, the hot water tank installation was done by professional, polite and personable staff (Ali and Peter) at the (quite reasonable) price quoted. They cleaned up after the job was done and took away the old tank. I am very happy with the job and recommend them for any plumbing needs.”